To process a tax refund, we will need a copy of the Bill of Lading or Air Waybill which can be related to the order through item description / Amazon tracking or order number and also evidences the delivery destination.
You can attach and send the document in PDF format to
tax-exempt@amazon.com. Please also include the following:
- Your order number (17 digits in this format: XXX-XXXXXXX-XXXXXXX).
- If submitting a request for a tax refund on multiple orders, documentation will need to be provided for each order and clearly marked which order it pertains to.
Kindly note that pictures of the labels on the shipment box or mobile screen shots CANNOT be accepted as valid documentation.