la ultima la pedí hace como 1 mes, sin problema. Pero esta vez intentado unas 10 veces... y nada xD
Hello,
I understand you'd like to receive a tax refund towards the orders listed in your comments.
We see that the documentation does not contain all the information required. To process a tax refund, we will need a copy of the Bill of Lading or Air Waybill which can be related to the order through item description / Amazon tracking or order number and also evidences the delivery destination.
Please contact the Freight Forwarder, and they will be able to provide you with the appropriate documentation. This is as per the clarification we received from the taxing jurisdiction regarding the documentation requirements for tax refunds on items delivered to a Freight Forwarder for export outside of the United States.
You can attach and send the document in PDF format to
tax-exempt@amazon.com. Please also include the following:
- Your order number (17 digits in this format: XXX-XXXXXXX-XXXXXXX).
- If submitting a request for a tax refund on multiple orders, documentation will need to be provided for each order and clearly marked which order it pertains to.
Kindly note that pictures of the labels on the shipment box or mobile screen shots CANNOT be accepted as valid documentation.
We look forward to seeing you again soon.
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