ya vali
Hello,
I understated that you'd like to receive tax refund charged on export orders. Please allow me to explain this.
We have reviewed the documentation provided to support your request for a refund of the tax calculated on order #114-xxxxxxxxxxxxxxxx and #114-xxxxxxxxxxxxxxx. The documentation does not contain all the information required.
Please be informed that, To process a tax refund, we will need a copy of the Bill of Lading or Air Waybill which can be related to the order through item description, Amazon tracking, or order number and also evidences the delivery destination.
Please contact the Freight Forwarder, and they will be able to provide you with the appropriate documentation. This is per the guidance we received from the taxing jurisdiction regarding the documentation requirements for tax refunds on items delivered to a Freight Forwarder for export outside of the United States.
You can attach and send the document in PDF format. Please also include the following:
- Your order number (17 digits in this format: XXX-XXXXXXX-XXXXXXX).
- If submitting a request for a tax refund on multiple orders, documentation will need to be provided for each order and clearly marked which order it pertains to.
Pictures of the labels on the shipment box or screen shots (computer or mobile) CANNOT be accepted as valid documentation.
Thanks for your understanding. We look forward to seeing you soon. Have a nice day!
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